Cookie Policy
Learn how Church's Chicken uses cookies to enhance your dining experience
Last Updated: January 1, 2026
1. Introduction
This Cookie Policy explains how Church's Chicken ("we," "us," or "our") uses cookies and similar tracking technologies on our website churchschicks.rest (the "Site"). This policy should be read in conjunction with our Privacy Policy, which provides more information about how we collect, use, and protect your personal information.
By continuing to use our Site, you consent to our use of cookies as described in this policy. If you do not agree with our use of cookies, you should set your browser preferences accordingly or stop using our Site.
Quick Summary: We use cookies to make our website work properly, analyze how it's used, remember your preferences for ordering food, and show you relevant advertisements. You can control cookies through your browser settings or our cookie consent tool.
2. What Are Cookies
Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit a website. They contain information about your browsing activity and preferences, allowing websites to "remember" you when you return.
How Cookies Work
When you visit our website, we may place cookies on your device. These cookies collect information such as:
- Your IP address and location (for delivery estimation)
- Your device and browser information
- Pages you visit on our Site
- Time spent on our Site
- Your food preferences and order history
- Items in your shopping cart
- Your preferred restaurant location
Types of Cookies by Duration
Session Cookies: These are temporary cookies that are deleted when you close your browser. They help us manage your current visit, such as keeping items in your cart.
Persistent Cookies: These remain on your device for a specified period or until you delete them. They help us remember your preferences between visits, like your favorite menu items or delivery address.
Types of Cookies by Origin
First-Party Cookies: Set directly by Church's Chicken to enhance your experience on our Site.
Third-Party Cookies: Set by our partners (like Google Analytics or Facebook) to help us analyze traffic and show relevant advertisements.
3. Why We Use Cookies
We use cookies for several important purposes that enhance your experience when ordering food from Church's Chicken:
Essential Website Functionality
- Keeping items in your shopping cart while you browse
- Remembering your login status
- Maintaining your session security
- Processing online food orders and payments
- Estimating delivery times to your location
Performance Improvement
- Analyzing which menu items are most popular
- Understanding how customers navigate our Site
- Identifying and fixing technical issues
- Optimizing our website speed and performance
User Experience Personalization
- Remembering your favorite restaurant location
- Saving your dietary preferences and allergen information
- Customizing menu recommendations based on past orders
- Remembering your language and region settings
Analytics and Statistics
- Measuring website traffic and user engagement
- Understanding customer ordering patterns
- Improving our menu and service offerings
- Generating reports on business performance
Marketing and Advertising
- Showing you relevant food advertisements on other websites
- Measuring the effectiveness of our marketing campaigns
- Providing personalized promotions and offers
- Preventing fraud and ensuring advertising quality
4. Types of Cookies We Use
Below is a comprehensive list of the cookies we use on our Site, organized by category:
4.1 Strictly Necessary Cookies
These cookies are essential for our Site to function properly. They cannot be disabled without severely affecting the functionality of our website.
4.2 Performance/Analytics Cookies
These cookies help us understand how visitors interact with our Site by collecting anonymous information about pages visited, time spent, and user behavior patterns.
4.3 Functionality Cookies
These cookies enable enhanced functionality and personalization, such as remembering your food preferences and settings.
4.4 Targeting/Marketing Cookies
These cookies are used to deliver advertisements relevant to your interests and to measure the effectiveness of advertising campaigns.
5. Third-Party Cookies
We work with trusted third-party services that may set cookies on your device when you visit our Site. These partners help us provide better service and understand our customers' needs.
Google Analytics
We use Google Analytics to understand how visitors use our Site. Google Analytics uses cookies to collect anonymous information such as the number of visitors, pages viewed, and time spent on the Site. This helps us improve our website and menu offerings.
Privacy Policy: https://policies.google.com/privacy
Facebook Pixel
The Facebook Pixel helps us measure the effectiveness of our Facebook advertising and show you relevant ads for our food offerings when you visit Facebook or Instagram.
Privacy Policy: https://www.facebook.com/privacy/explanation
Payment Processors
Our payment partners may set cookies to process transactions securely and prevent fraud when you order food online.
Delivery Partners
If you use third-party delivery services through our Site, they may set cookies to track your order and provide delivery updates.
6. Cookie Duration
Different cookies have different lifespans depending on their purpose:
7. How to Manage Cookies
You have several options for controlling cookies on our Site:
7.1 Browser Settings
Most web browsers allow you to control cookies through their settings. Here are instructions for popular browsers:
Google Chrome
- Click the three dots menu in the top right
- Select "Settings"
- Click "Privacy and security"
- Click "Cookies and other site data"
- Choose your preferred cookie settings
Mozilla Firefox
- Click the hamburger menu (three lines)
- Select "Settings"
- Click "Privacy & Security"
- Under "Cookies and Site Data" adjust settings
- Choose "Standard," "Strict," or "Custom"
Safari
- Click "Safari" in the menu bar
- Select "Preferences"
- Click the "Privacy" tab
- Adjust "Block cookies" settings
- Choose your preferred option
Microsoft Edge
- Click the three dots menu
- Select "Settings"
- Click "Cookies and site permissions"
- Click "Cookies and site data"
- Adjust your cookie preferences
7.2 Opt-Out Links
You can opt out of specific tracking services:
- Google Analytics Opt-out: Install the Google Analytics opt-out browser add-on
- Facebook Ad Preferences: Manage your Facebook ad settings
- Digital Advertising Alliance: Opt out of interest-based ads
- Network Advertising Initiative: Opt out of network advertising
7.3 Our Cookie Consent Tool
When you first visit our Site, you'll see a cookie consent banner allowing you to:
- Accept All: Allow all cookies for the best experience
- Reject All: Only allow essential cookies
- Customize: Choose which types of cookies to allow
You can change your cookie preferences at any time by:
- Clicking the cookie settings link in our footer
- Clearing your browser's cookies and revisiting the Site
- Using your browser's cookie management tools
8. Consequences of Disabling Cookies
While you can browse our Site with cookies disabled, some functionality may be limited or unavailable:
Features that won't work without cookies:
- Shopping cart functionality - items won't stay in your cart
- User account login and preferences
- Remembering your delivery address and restaurant location
- Customized menu recommendations
- Processing online orders and payments
- Saving your dietary preferences and allergen information
If you disable analytics cookies, we won't be able to:
- Understand which menu items are most popular
- Improve our website based on user behavior
- Identify and fix technical issues quickly
If you disable marketing cookies, you may still see advertisements, but they won't be tailored to your interests or previous interactions with our Site.
9. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you don't want your browsing activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals.
At this time, our Site does not respond to DNT signals. However, you can control cookies through:
- Our cookie consent tool
- Your browser settings
- Third-party opt-out mechanisms listed above
We may update our response to DNT signals as industry standards develop.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect:
- Changes in our cookie usage
- New features or services we offer
- Updates to applicable laws and regulations
- Changes in technology or industry practices
When we make significant changes to this policy, we will:
- Update the "Last Updated" date at the top of this page
- Notify you through our cookie consent banner if required
- Send an email notification if you have an account with us
- Post a notice on our homepage for major changes
We encourage you to review this Cookie Policy periodically to stay informed about our cookie practices.
11. Contact Us
If you have questions about our Cookie Policy or how we use cookies, please contact us:
Email:
[email protected]
Phone:
+1 504-528-9393
Address:
800 Tchoupitoulas St
New Orleans, LA 70130, USA
Our customer service team is available Monday through Friday, 9:00 AM to 6:00 PM CT, to answer any questions about cookies or your privacy.
12. More Information
For more information about cookies and online privacy, you can visit:
- All About Cookies - Comprehensive information about cookies
- ICO Cookie Guide - UK Information Commissioner's Office guidance
- Cookie Choices - Google's cookie information resource
- Chrome Cookie Help
- Firefox Cookie Help
- Safari Cookie Help